2026 Updates

2/25/2026

Automatic Brokerage Discounts Admins can now set an automatic coupon for a brokerage that applies to all orders without agents needing to enter a code. When any brokerage member creates an order, the selected coupon applies automatically. If the coupon is invalid, disabled, or expired the system handle that appropriately. To enable this feature, first create a coupon. Then, navigate to User Management > Brokerages, select the target brokerage, and go to the Pricing tab. In the Team Discounts section, assign the desired coupon from the dropdown."

Customizable Two-Photographer Shoot Duration Administrators can now customize the duration adjustment factor when assigning two photographers to an order. Previously, when two photographers were assigned, the system automatically reduced the total time to 70% (0.7x) of the original shoot duration. This value was fixed and could not be changed. To configure this setting, navigate to Configure Booking > Scheduling. Use the slider for 'Duration reduction for 2 photographers' to set your desired multiplier, then click Save Changes. All future orders with two photographers assigned will automatically use this new duration.

Minor Fixes & Improvements

• Fixed: Due date and time now save correctly in the new Order Details interface.

• Fixed: "Hide service prices in packages" setting now properly hides prices on downloaded invoice files (previously only hid them on the web view).

• Fixed: File previews on mobile devices no longer displaying as a white screen and now display correctly.

2/6/2026

Xero improvement: Customer Xero Invoice Link For all our Xero users, If your portal is connected to Xero and an invoice has already been synced, the system will take you directly to that invoice in Xero. If not, you'll see the standard Tonomo invoice with payment options. To ensure shared invoice links always work, we've added a safety feature: if someone opens a shared Tonomo link for an invoice that was later synced to Xero, they'll see a prompt letting them choose to stay on Tonomo or view it in Xero.

1/13/2026

Improved adding services to an existing order We’ve streamlined the process of adding services to existing orders, making it faster and clearer to schedule appointments from within order management. When adding a service or package to an existing order, you can now choose whether it requires an appointment. To add a service to an existing order, simply navigate to the order and click "+ Add Services". From there, the process follows a familiar path: select the desired service, then choose whether to attach it to an existing order appointment or schedule it as a new one by selecting "+ Add New Appointment", which will take you directly to the calendar scheduler for placement.

QuickBooks Fixes and Improvements

• Tax Calculation Fix: Resolved an issue where QBO invoices were incorrectly applying sales tax to the platform’s transaction percentage fee. Transaction fees are now properly marked as non-taxable, ensuring invoice totals and tax amounts match Tonomo records precisely.

• Enhanced Invoice Descriptions: QBO invoice line items now automatically include detailed descriptions such as service date, property address, and assigned team member providing clients with clearer, more professional invoices.

• Quickbooks Batch Invoicing: Introduced the ability to submit multiple Tonomo invoices to QuickBooks Online as a single batch.